CycloMedia's Privacy Policy

In this privacy policy, CycloMedia Technology B.V. (hereinafter ‘CycloMedia’) explains how it deals with the privacy of your personal data, i.e. the data that you provide us with or the data that we possibly record by taking photographs from public roads. Do you wish to know how we deal with the personal data that you provide us with, for instance, through our website? Please click here for more information. For specific information about the use of cookies on our website, please see our Cookie policy.

Do you wish information about our privacy policy in respect of photographs we take from the public road? If so, please click here or consult the frequently asked questions about this subject.

Processing of personal data you provide us with

We respect the privacy of visitors to our website, or persons who contact us in other ways, for instance through e-mail. We see to it that the personal data you provide us with is treated confidentially and in accordance with the requirements set by the General Data Protection Regulation (‘GDPR’).

Purpose of the data processing

Your personal data are processed by us for the purpose of concluding and performing agreements in respect of CycloMedia's services, and for managing the resulting contacts, which includes activities aimed at expanding our customer database. If you complete a form on our website, or send us an e-mail, the data that you provide us with will be kept as long as is necessary in view of the nature of your request. These data are not provided to third parties, unless it is essential for the performance of the agreement or if we are obliged to do so by law.

In addition, general visiting details are recorded on our website. In this context, in particular your computer's IP address, any username, the time of the request and the data that your browser sends, can be recorded and used for statistical analyses of visiting and clicking behavior on the website. We use this to optimize the functioning of the website, for instance. We try to anonymize these data as much as possible and do not provide them to third parties. Please refer to our Cookie policy to learn how we deal with cookies in this context.

Storage and security

CycloMedia stores the personal data that we receive from you no longer than necessary in relation to the purposes of data processing. As long as these data are stored by us, we make sure that these data are only accessible to those who need these data in executing the purposes of the data processing. Furthermore, we have multiple measures in place to prevent access to the data by unauthorized persons.

Your rights

If we process your personal data, you can request access, rectification, erasure, , restriction of processing and portability of this data. In addition, you can raise objections to the use of your personal data. You can do this in writing: : by e-mail to privacy@cyclomedia.com, through the contact page on our website, or by post to the following address:

CycloMedia Technology B.V.
Van Voordenpark 1b
5300 CE ZALTBOMMEL, the Netherlands

If you request access, we may ask you to prove your identity, in order to prevent abuse. Should the personal data processed by us contain errors, you can request us to change or remove these data. In addition, you can inform us in writing if you do not appreciate being approached by us with information about our products and services.

You have the right to lodge a complaint with the Dutch Data Protection Authority.

Privacy statement for job applicants

In this privacy statement, CycloMedia Technology B.V. (hereinafter 'Cyclomedia') describes how the company secures your personal data, that is, the data you provide us with during the recruiting process or data we receive from third parties (recruitment agencies).

We respect the privacy of job applicants. We will ensure that the personal information you provide us with is treated confidentially and in accordance with the requirements in the General Data Protection Regulation. By submitting your application, you give your consent to Cyclomedia to process your personal data and record it in our database. We will treat your personal data confidentially, and will only use it for the job application process with CycloMedia. We will not transfer your data to third parties, unless we are legally required to do so.

Cyclomedia retains personal data of job applicants during and after the recruitment process. After the recruitment process, the data will be retained for a maximum of one year. After this, the personal data will be erased from Cyclomedia's system. On your request, we will erase your personal data before that time.

By submitting the job application data you agree with this privacy statement.

This privacy statement will be updated regularly to comply with amendments in the privacy law. We therefore reserve the right to amend this privacy statement.

If you have any questions regarding this privacy statement, you can send an e-mail to privacy@cyclomedia.com. For all other questions about the selection and recruitment process, we refer to the website.

Processing of personal details in our photography from the public road

CycloMedia produces Cycloramas (360-degree panoramic photographs) taken from the public road and makes use of public geometric and land-registry data. It is permitted to take photographs from public roads. The street level photographs may also record personal data, on the basis of which CycloMedia conducts its activities in accordance with the requirements of the General Data Protection Regulation (‘GDPR’).

Purpose of the data processing

CycloMedia takes photographs from the public road in order to map the environment and has a legitimate interest to process personal data in street level photographs pursuant to article 6.1 sub f GDPR. The data processing purposes consist of recording and processing street level photographs in a database in order to – under stringent conditions- make these photographs available to public and private organizations. These street level photographs are used by these organizations for, for instance, inspection and maintenance of the public space, visual support in implementing and executing legislation, maintaining public order and safety, development of building plans and preparation of works in public spaces. Examples thereof are visual inspection of roads and houses and management of assets such as traffic signs, lampposts and trees in public spaces. What is visible in the images can be compared, for instance, to what an official or field worker would see when he/she is inspecting the environment or object on-site.

Storage and security

The street level photographs produced by CycloMedia are stored in order for CycloMedia to fulfil its contractual obligations with customers and for back-up purposes. In the street level photographs that CycloMedia records within Europe, stores and makes available to her customers via a web application, privacy-sensitive information, namely faces of recognizable persons and/or license plates of cars, are being made unrecognizable (‘blurred’). Blurring takes place retroactively on images that have been recorded in the Netherlands as of May 2016. As long as the street level photographs are stored by us, we make sure that these images are only accessible to those that need these images in executing the purposes of data processing. Furthermore, we have multiple measures in place to prevent access to the data by unauthorized persons.

Data Protection Officer

CycloMedia has appointed an internal supervisor on the processing of personal data, a Data Protection Officer (DPO). The DPO supervises the adoption and compliance with the GDPR.

Your rights

If you are involved in our photographs as a data subject (for instance, because your house has been photographed or because you think you yourself are visible within our photographs), you can request access, rectification, erasure, and restriction of processing and portability of your data. In addition, you can raise objections to the use of your personal data. You can do this in writing: by e-mail to privacy@cyclomedia.com, through the contact page on our website, or by post to the following address:

CycloMedia Technology B.V.
Van Voordenpark 1b
5300 CE ZALTBOMMEL, the Netherlands

If you request inspection, we may ask you to prove your identity, in order to prevent abuse.
You have the right to lodge a complaint with the Dutch Data Protection Authority.

We reserve the right to modify our privacy policy. Any changes will be published on this website.

GeoCycloramas™ are not real time

CycloMedia's Cycloramas only reflect the environment as it is on the day the pictures are taken. CycloMedia does not make video recordings and the images gathered are not real-time.

Data Protection Officer

CycloMedia has appointed an internal supervisor on the processing of personal data, a Data Protection Officer (DPO). The DPO supervises the adoption and compliance with the GDPR.

Questions about privacy?

Do you have any privacy-related question about our photographic activities from public roads? If so, please consult our frequently asked questions about privacy (see below) or send an e-mail to privacy@cyclomedia.com.

Frequently asked questions about privacy

  • It is possible that photographs have been taken on my private grounds, and I do not want these images to be included in your database. What can I do to have these images removed?

We are only allowed to make recordings from the public road. Recordings that were inadvertently made on private grounds will be removed from our database. You can send your request by e-mail to privacy@cyclomedia.com.

  • What can I do when I suspect I am visible in an image and I do not agree to this?

In photographs that are currently being recorded by CycloMedia, faces are made unrecognizable (‘blurred’). If you have any further requests, you can send your request by e-mail to privacy@cyclomedia.com.

  • What can I do if I believe an image contains inappropriate content?

When you believe that an image has inappropriate content, you can send an e-mail to privacy@cyclomedia.com with additional information.

  • Why does CycloMedia take photographs?

CycloMedia takes photographs from the public road in order to map the environment and to - under stringent conditions - make these photographs available to our business clients, in particular authorities and companies. These parties use the photographs, for instance, for purposes of inspection, management and assessment of objects (such as houses, traffic signs, lampposts, trees etc.) in public spaces. The images are employed by users as visual support for the implementation of legislation, maintaining public order and security, the development of building plans, the preparation of work in public spaces, and other purposes. For more information about applications, please click here: Corporate / Government.

  • What is recorded by CycloMedia's cameras?

CycloMedia uses recording vehicles to take photographs from public roads, so what is visible from the public road is recorded in images. These recordings are processed by CycloMedia and stored in a database. The images gathered are not real-time and CycloMedia does not make video recordings.

  • How often does CycloMedia take photographs?

CycloMedia updates its database of images regularly, in the Netherlands once a year. In other countries where CycloMedia operates, recording frequency may differ.

  • Where can I view photographs made by CycloMedia?

CycloMedia's images database is not public, but is made available - under stringent conditions - to authorities and corporate customers. However, if you are involved as a data subject, for instance as the owner of a house, you can request for inspection. You can send your request by e-mail to privacy@cyclomedia.com.

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