Blog | 06 May 2022
Jolan Hulscher on best practices to rollout fiber
In this blog, Jolan Hulscher, Product Manager at Cyclomedia, takes you on a journey through his experience in the process of Cyclomedia's FTTX solution, and answers three important questions when it comes to fiber rollout.
4 months into 2022 and so far I have spoken to over 40 professionals in over 15 CSPs working hard to digitalize Europe by rolling out Fiber. In this blog, I would like to share my experiences talking to network planners, engineers, and business leaders. Through the course of the blog, I will answer the following questions in the context of fiber rollout:
- How can I avoid the risk of falling behind my competitors?
- How can I have more visibility and control over the business?
- How can I keep up with rising customer expectations?
In an ideal world, business leaders want a fast, efficient, and predictable process to succeed. This could be achieved by having the right people in the right place with a seamless flow of data in the organization. However, many CSPs told me that having the right people is a huge struggle. For example, looking at the UK, Manpower estimates 15,000 new workers are needed in the coming years to deliver gigabit speeds to everyone (more information).
With regards to data, there are also improvements to be made. Open data is often not up to the quality level needed and to counter, CSPs are sending time-consuming and costly field surveys out to collect data. Luckily we are living in 2022, and there are more innovative ways to collect data and use that data the reduce the amount of manual labor needed in the fiber rollout process. I will explain this in more detail by answering the questions stated above.
I hope that this article has given some insight into the fact that Cyclomedia is a great value to the entire fiber rollout process and even the maintenance of it. Last year, we did a study with Accenture to better understand the impact we are making on our customers. Overall we concluded that by using Cyclomedia, CSPs were able to reduce their site visits by 40 to 60 percent. Cut their engineering time up to 80% (if automated network tooling was used). And decrease rework by more than 30%. I believe these numbers are powerful, but I like even more that there are many CSPs happy with our services and continue to trust us to be an essential part of their rollout processes.