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Support for users

Support for users

The Cyclomedia Service and Support page provides information about our training courses. You will also find a status report, in case of any service interruption.

Important: Street Smart is changing!

Our Street Smart viewer platform is getting an upgrade! Read our latest news article for details, as well as a video walking you through the exciting new featus.

See the news update

Street Smart Support

Support for users Street Smart

Please find below a status overview, in case of any current service interruption. All issues that cause a downtime of more than five minutes will be included.

Are you experiencing an issue that isn’t reported here? Then please create a support ticket at the service desk. We are working on resolving any issues as quickly as possible.

Frequently Asked Questions

Still have questions? Contact the service desk

Training for users

Cyclomedia offers free online training for new Street Smart users. This will get you acquainted with its functions, so that you can make maximum use of Street Smart and the available data during your daily work processes.

Access self-service training

Retrieve or reset password

If you use your email address to log in to Street Smart and your organization does not use Single Sign-On (SSO), click here to retrieve a forgotten password or request a new one.

Street Smart help

Street Smart is equipped with an extensive help function that answers common asked questions.  There are shortcuts and other best practices for getting the most from your use of Street Smart. 

Street Smart Help Portal

Street Smart Status

See Status